Privacy Policy

1. Information We Collect

We collect the following information:

• Personal Information: Phone number, display name, KYC documents (ID proof, selfie)
• Financial Information: Wallet balances, transaction history, payout methods
• Gameplay Data: Match history, results, evidence screenshots
• Device Information: IP address, device type, browser information
• Usage Data: App interactions, feature usage, session duration

2. How We Use Your Information

We use collected information to:

• Provide and maintain our gaming services
• Process transactions and manage your wallet
• Verify your identity (KYC compliance)
• Prevent fraud and ensure platform security
• Resolve disputes and provide customer support
• Improve our services and user experience
• Comply with legal obligations and regulations

3. Data Storage and Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. Your KYC documents and financial information are stored securely and accessed only by authorized personnel for verification purposes.

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, cloud storage providers (with data protection agreements)
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

5. KYC and Document Verification

KYC verification is mandatory for real money gaming compliance. Your submitted documents (ID proof, selfie) are:

• Stored securely in encrypted form
• Accessed only by authorized verification staff
• Retained for regulatory compliance periods
• Never shared with third parties except as required by law

6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, maintain sessions, and analyze platform usage. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account (subject to regulatory requirements)
• Withdraw consent for certain data processing
• Export your data in a portable format

8. Data Retention

We retain your information for as long as your account is active and as required by law. Financial records and KYC documents are retained for regulatory compliance periods (typically 5-7 years) even after account closure.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from minors. If you believe a minor has provided us with information, please contact us immediately.

10. International Data Transfers

Your data may be processed and stored in servers located in different jurisdictions. By using our services, you consent to the transfer of your data to these locations, where data protection laws may differ from your home country.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform notifications. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, data access requests, or to exercise your rights, please contact us through the support channels available in the app settings.